Harvard Pilgrim Health Care has named Keshav Shukla to the new position of
Relationship Manager, Asian and Indian Markets. In this capacity, Mr. Shukla will focus on outreach to Asian Indian business and cultural organizations. Mr. Shukla has worked in Harvard Pilgrim’s Customer Service Department for 13 years. He will continue to serve as a customer service specialist there along with his new duties. While at Harvard Pilgrim, Mr. Shukla has been active in the Black Leadership Forum, the Inclusion Marketplace Core Team, Customer Service Awards, the Diwali Celebration, Black History Month and Tsunami Relief. He is also the founder and president of VPS, a 15-year-old Massachusetts based non-profit organization which promotes South Asian culture. Mr. Shukla is a graduate of BSA College in Mathura, India. He received the Pursuit of Excellence Award from Harvard Pilgrim in 2001 and the YMCA Achievers Award in 2013.

About Harvard Pilgrim Health Care
Harvard Pilgrim Health Care is a not -for-profit health plan serving more than one million members in New England. Founded in 1969, the health plan has built its reputation on pragmatic innovation with a goal of lowering costs, improving care and enhancing the overall member experience. Harvard Pilgrim is known for its excellent clinical programs, customer service, health improvement strategies and innovative tools that offer consumers greater transparency and empower them to make better decisions about their health care Harvard Pilgrim is the #1 private health plan in America again according to an annual ranking of the nation’s best health plans by the National Committee for Quality Assurance (NCQA). Harvard Pilgrim is the only private health plan in the nation to be named #1 for member satisfaction and quality of care for nine consecutive years.*

* NCQA’s Private Health Insurance Plan Rankings, 2011 -13, HMO/POS. NCQA’s Health Insurance Plan Rankings 2010-11 – Private. U.S.News/NCQA America’s Best Health Insurance Plans 2005-2009 (annual). America’s Best Health Insurance Plans is a trademark of U.S. News & World Report. NCQA The State of Health Care Quality 2004.

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