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Book Preview - Bangalore Tiger
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11/27/2006
Azim Hashim Premji is an Indian businessman and Chairman & CEO of one of the largest software companies in India, Wipro Technologies (headquarters located at Banglaore). He was rated the richest person in the country from 1999 to 2005 by Forbes.
Premji was just finishing his undergraduate engineering studies at Stanford University in 1966 at the age of 21 when he got word of his father's sudden death and was called upon to handle the family vegetable oil business. Premji started off in Wipro with a simple Vision ? to build an organization on a foundation of Values. Premji eventually sought?and got?permission to study arts courses by correspondence to complete the requirements for his bachelor's degree in electrical engineering.
In 2000, he was conferred an honorary doctorate by the Manipal Academy of Higher Education in India. He was also adjudged the Business Man of the Year 2000 by Business India. He is a member of the Prime Minister's Advisory Committee for Information Technology in India.
About "Bangalore Tiger"
Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years, it has become one of the most accomplished tech services providers in the world, delivering business value through a combination of process excellence, quality frameworks, and service delivery innovation. Totally dedicated to customer satisfaction, Wipro is known to go above and beyond to make customers happy. It's a move that's paid off handsomely, with a 24 percent operating profit in its tech services division?more than twice the industry average.
Bangalore Tiger is the story of Wipro's transformation and its impact on the tech services industry and the rules of global competition. BusinessWeek senior writer Steve Hamm takes you inside the halls of this transnational phenomenon to reveal the true secrets of Wipro's superior business: its people, principles, and core competencies.
From Wipro's triumphs to its missteps, Hamm mines a treasure of business lessons, explaining how and, more important, why it is necessary to:
Expand quickly without stumbling Follow the new rules for outsourcers Innovate every day?or else Be obsessive about customers Motivate employees the Wipro way Plan three years ahead to prepare for rapid growth
Hamm also gives you a rare glimpse into the mind of Wipro's charismatic chairman and thought leader, Azim Premji. Guiding Wipro's growth every step of the way, Premji was one of the first business leaders in India to decree that his company would not pay bribes. You'll see how his adoption of world-class business processes helped Wipro thrive?and how Wipro is helping to fulfill his dream of a better educated, more prosperous India. Removing the shroud of secrecy around Indian management principles, Hamm provides a real-world blueprint for operating a successful transnational organization, as viewed through the eye of the Bangalore Tiger.
About the Author:
Steve Hamm is a senior writer and the software editor at BusinessWeek. He contributed to BusinessWeek's special August 2005 double issue on the emergence of India and China as global economic powers, which was awarded the Fund for American Studies/Institute on Political Journalism Award for Excellence in Economic Writing. A business journalist since 1985, Hamm has chronicled the tech industry since 1989 and has tracked the progress of India's tech services industry since 2001
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